AutoNetTV™ Customer Testimonials

“I love AutoNetTV, because now all of my customers know the services we offer, and why they should have them done. Now I can reduce the money I spend on ads and direct mail because I have a much better audience sitting in my store. It’s been a terrific tool to increase dialogue with our customers.”

—Bill Jarvis, Midwest Tire & Auto, ACCC

“Prior to AutoNetTV, we would make recommendations and the customers weren’t interested. Now, they listen to AutoNetTV and they are more receptive to our services. Last month, we saw an increase of 55% in our Fuel Injector and Differential services.”

—Joe Bazan, National Lube Express

“We’ve seen an increased number of power steering services. Before AutoNetTV, we were selling 20 power steering services per month; we have now increased to 47 power steering services.”

—Sean Malott, Grease Pro Lube Center

“Our service center is having a lot of success with AutoNetTV. I am constantly having customers inquire about the services being highlighted on AutoNetTV. The programming has had a huge impact on our average ticket sales.”

—Sam Whitham, Oil Rig, Inc

“Several times, we’ve recommended a service and the customer said, “No”. Then, they watched AutoNetTV and they changed their mind. This happened 4 times with air filter sales last month.”

—Steve Owen, Shell Rapid Lube

“AutoNetTV really helps my employees to focus on their job and be more effective.”

—Michael McNeil, McNeil Auto Care, Inc.

“Before AutoNetTV, the customers never asked about the services we offer. Now they do ask about our services when they watch the program.”

—Kevin Pierson, The Oil Exchange

“We sold 30 transmission services the month before AutoNetTV. The next month, it jumped up to 80 when our customers saw the transmission service topic on AutoNetTV.”

—Victor Cobos, National Lube Express

“Two customers requested a transmission service because of AutoNetTV in just the first few days! AutoNetTV pays for itself many times over, with our increase in sales. We have seen our wiper blade sales double, and our transmission service sales go up by 10% since we have installed AutoNetTV. We stopped playing it for a while, and our sales went right back down to pre-AutoNetTV levels.”

—Gary Willis, Valvoline Express Care Center

“Your program is exactly what the lube industry needs! I wouldn’t change a word of what is said, or how it looks.”

—Roger Martin, President, American Lube Fast

“I had a customer ask if she could bring her husband back this week to watch a particular segment. Another lady sitting in the waiting room, on a rather busy day, came out of the waiting room and stepped into the shop area. She said, and I quote, "I was wondering if you guys can perform that transmission service they were talking about on the TV?" Of course I said yes, and we performed the $79.99 service.”

—Dave Nisbet, President, Valvoline Association

“Before we got AutoNetTV programming, the regular shows on TV would occasionally be turned off by customers. AutoNetTV doesn’t get turned off. And, I’ve seen an overall sales increase of about 10-15%.”

—Craig Ozier, Express South, Express Oil

“People watch it (AutoNetTV programming). It benefits the customer, as it educates them.”

—Casey Blagg, Jiffy Lube Store

“Customers like it, they learn from it. I like it!”

—Michael Davenport, Jiffy Lube Store

“Customers watch AutoNetTV in the waiting room and then come back into the work area and ask for some of the services they have seen on the program. They have been picking up on fuel filters and transmission services, for example. Our ticket average has increased about 10%.”

—Dean Kelley, Express Oil

“After our second episode of playing AutoNetTV, we have now earned a bonus for the first time in a year.”

—Valerie Godfrey, Jiffy Lube Store

“We’ve increased our sales by 5% because of AutoNetTV.”

—Jasmine Hill, Econo Lube N Tune

“Our customers are more educated on the services that are provided at our service center. The segment on the Magnuson Moss Warrant Act has given our customers confidence that the work that we provide will not void their warranty.”

—Bill Carr, Valvoline Express Care

“We have seen an increase in wiper blade sales of about 5-10 sets per month.”

—Janice Batten, Shell Rapid Lube

“We have seen about a 5% increase in transmission services.”

—Harmon Watkins, Mannford Lube & Oil

“Sales have improved about 5%.”

—Robert Russell, Jiffy Lube Store