Category Archives: Service Standards
Why People Hesitate To Get Their Vehicle Serviced
A recent report stated that over 80 percent of the vehicles on the road have one or more service or repair that’s needed, but hasn’t been taken care of. Continue reading
Ethics of Automotive Repair
We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like exposés, and the automotive service and repair industry hasn’t been given a pass. Continue reading
Questions To Ask Your Service Advisor
We find that a lot of service and repair customers are a little tentative when they talk with their automotive advisers. Continue reading
Finding Vehicle Recall Information
No matter how well they’re made, cars are bound to have problems with their design or manufacturing. Continue reading
Service Center Standard and Procedures
Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. Continue reading
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