Category Archives: ProChannel
Here Comes the Judge
Judgment is a two-edged sword: nobody likes to be judged unfairly. But we have to make judgment calls every day. As business people, we want people to judge us as trustworthy. That’s a prelude to some judgmental stuff I want … Continue reading
Auto Market Weekly Video: 10-31-2011
This week, Bendix launches a teen safety initiative, Mudlick Mail and CARQUEST partner and dealership body shops continue to decline.
Auto Market Weekly Video: 10-24-2011
This week, Gates is offering training for service providers at AAPEX, ALLDATA expands to European shops, and NABC awards five families refurbished vehicles.
Batteries for Beginners Part 2
In Part 2 of Batteries for Beginners, AutoNetTV’s Ross Hayner cracks open a battery case and shares the basic function and chemistry of the 12 volt battery. A great video for the beginning technician. Part 1
Auto Market Weekly Video: 10-3-2011
This week the collision repair industry is shrinking, Gunk partners with SkillsUSA, top PE firm leaders will lead AASA breakfast and Luber-finer releases a new online parts look-up tool.
Off to See the Wizard Part 3
This article is the third of a three part series on building trust with customers. Part 1 deals with how you can build trust before your customer even arrives at your facility. Part 2 addresses how a professional environment enhances … Continue reading
Auto Market Weekly Video: 9-26-2011
This week Motor Age and ABRN host a free webcast on loss prevention, SCRS will participate in a live discussion with Charley Hutton, Beck/Arnley boosts its social media efforts and Tom Marx and Gary McCoy will speak at the Big … Continue reading
Batteries for Beginners Part 1
In Part 1 of Batteries for beginners, AutoNetTV’s Ross Hayner cracks open a battery case and shares the basic function and chemistry of the 12 volt battery. A great video for the beginning technician. Part 2
Auto Market Weekly: 9-19-2011
This week Mitchell 1 introduces SocialCRM, buyers will see 500-plus first time exhibitors at SEMA, SCRS will hosts Rich Evans during SEMA and ASRW will move to New Orleans in 2012.
Auto Market Weekly Video: 9-12-2011
This week Toyota and Nissan sign on to support ASRW, repairers in Montana may have more leverage negotiating with insurers, the University of the Aftermarket’s Leadership 2.0 program sells out again and the APRA will offer an Air Conditioning Clinic.
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